Clear and transparent terms for service cancellations and refunds
At DIGITAL STAFFING AGE LLC, customer satisfaction is our priority. Our return policy reflects the service-based nature of our logistics and staffing operations. This document outlines cancellation terms, refund procedures, and resolution processes.
Cancellations 48+ hours before pickup receive 100% refund
24-48 hours notice incurs 25% cancellation fee
Less than 24 hours notice incurs 50% fee
7 days notice required, no penalty
90-day guarantee, free replacement
Required for storage contract cancellation
Unused pre-paid storage refunded proportionally
Provide order number and cancellation reason
Complete required documentation
Receive confirmation and refund
Full refund for missed pickups or significant delays on our end
Claims must be filed within 48 hours of delivery
Full refund or rescheduling for events beyond our control
Custom agreements may have different terms
Our support team is ready to help with cancellations and refunds